Effective Date: 2024
At StreamFinityTv, we value our customers and aim to provide a fair and transparent refund policy. Please see the following terms for subscription refunds based on different subscription durations:
- 1, 3 and 6 month subscriptions:
- Refunds are available for 1, 3 and 6 month subscriptions within 4 days of the purchase date.
- The refund will be processed, less the cost equivalent to one month’s subscription fee.
- 12 month subscription:
- Refunds for 12-month subscriptions are available within 30 days of the purchase date.
- The refund will be processed, less the cost equivalent to one month’s subscription fee.
- Reimbursement Eligibility:
- To be eligible for a refund, you must submit a refund request within the specified time frame (4 days for 1, 3 and 6 month subscriptions, 30 days for 12 month subscriptions).
- The service or product must not have been used or consumed substantially during the eligible refund period.
- Refund process:
- To request a refund, please contact our customer support team at customer.support@streamfinitytv.com within the eligible refund period.
- Provide your order number, reason for refund and any relevant details that will help us process your request.
- Refund Approval:
- Refund requests will be reviewed on a case-by-case basis. We reserve the right to refuse a refund if we believe the request does not comply with the terms of our refund policy.
- Approved refunds will be processed within 1-2 days of refund request approval.
- Changes to the Refund Policy:
- StreamFinityTv reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting of the updated policy on our website.
By using our services, you agree to comply with the terms and conditions outlined in this refund policy. If you have any questions or concerns, please contact our customer support team.
Thank you for choosing StreamFinityTv.